General conditions

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  • The rooms are reserved once the deposit has been paid and a written confirmation has been given. The deposit can be paid through a bank deposit, credit card or a postal order.
  • In order to guarantee the booking, during some periods of the season, we require the pre-payment of the whole stay.
  • In case of cancellation we don't refund deposits for any reason. We recommend considering a trip cancellation insurance (for instance the Cancellation insurance HOGAST).
  • In case of cancellation, late arrival or early departure we have to charge 100% of the daily rate for the whole period of your stay.
  • Check-in/check-out: On the day of arrival, your room and the hotel services will be available from 3.00 p.m., and on the day of departure, your room and the hotel services will remain at your disposal until 10.00 am.
  • Please contact us if you arrive after 8.00 pm (ph. +39 0471/836213).
  • Pets: We are sorry but we cannot accept pets. Thank you for your understanding.
  • Smoking is not allowed in rooms and apartments. We ask for your understanding.
  • Accepted payment methods: Cash (up to a limit of € 2.999,00 and credit cards (VISA, Mastercard, Eurocard).

Our bank account

CASSA RURALE DELLA VAL BADIA / RAIFFEISENKASSE
IBAN: IT 98 F 08010 58340 000300002747
SWIFT BIC: RZS BIT 21008

Insurance

In case of cancellation we don't refund deposits for any reason. We recommend considering a trip cancellation insurance (for instance the Cancellation insurance HOGAST).

 

Booking South Tyrol